The big business of online shopping scams in Australia
The rise of online shopping scams presents significant reputational risks for e-commerce businesses of all sizes if they don’t take proactive measures to help protect consumers. Last year, Aussie...
View ArticleAs marketplaces thrive, brands who ignore them do so at their peril
Third-party sellers dominate digital commerce, capturing a staggering 57 per cent of global sales last year. Research suggests marketplaces are poised to become the largest and fastest-growing retail...
View ArticleEtsy books lower sales amid falling demand for discretionary goods
Online marketplace operator Etsy has reported a drop in gross merchandise sales (GMS) for the third quarter, which management attributed to challenging market conditions. Consolidated GMS for the...
View ArticleAdvertising growth soars for Ebay, boosting sales in a tough market
Global online marketplace Ebay reported a 15 per cent lift in first-party advertising revenue during the third quarter, delivering $396 million in revenue. Releasing the results for the three months...
View ArticleAmazon’s third quarter net income surges 54.5 per cent
Amazon’s net income has surged on the back of higher third-quarter sales, breaking the trend of a modest slowdown with a stronger pace of growth than it delivered the previous quarter. The e-commerce...
View ArticleGoogle wins US court case over gift card fraud
A federal judge dismissed a proposed class action lawsuit accusing Google of illegally profiting from Google Play gift card scams by refusing to refund millions of dollars stolen from victims. In a...
View ArticleAmazon launches low-price Amazon Haul to compete with Chinese marketplaces
Amazon has commenced the trial of its low-price selection – Amazon Haul – as a response to competitions from Chinese marketplaces like Temu as well as customers’ increasing demand for value. Amazon...
View ArticleAmazon, Ikea to boost demand for new green fuels in shipping
Amazon.com and Ikea, in alliance with about three dozen other companies that depend on ocean freight, will invite shipping firms for the first time to bid on a contract in January to move their cargo...
View ArticleGrubhub adds office supplies to its marketplace in partnership with Office Depot
Grubhub will begin offering office supplies on its platform through its partnership with Office Depot, its first partner in the category. More than 6000 Office Depot items will be offered on Grubhub’s...
View ArticleAlibaba falls short on sales, but profit exceeds estimates
Alibaba Group Holding missed analysts’ estimates for second-quarter sales on Friday, as persistent economic uncertainty sapped consumer spending in China and weighed on the e-commerce group’s domestic...
View ArticleTikTok parent ByteDance’s valuation hits $300 billion
TikTok’s parent company ByteDance is valuing itself at about $300 billion, after it recently approached investors about a share buyback program, according to two people familiar with the matter and a...
View ArticleAmazon set to face EU regulatory investigation
Amazon will likely face an EU investigation next year into whether it favours its own brand products on its online marketplace as European antitrust regulators build up a case under landmark rules,...
View ArticleProcter & Gamble turns to TikTok to reverse China sales slump
Procter & Gamble has been revamping its marketing and line-up of influencers on fast-growing Chinese shopping app Douyin in recent months, helping its Pantene shampoo lead growth in hair care on...
View ArticlePreston Lane enters strategic partnership with Centric Brands to expand reach
Preston Lane has entered a long-term strategic partnership with Centric Brands to help expand the home care brand. Preston Lane’s products include all-purpose cleaners, dish soaps, hand washes and...
View ArticleGoogle asks US appeals court to reject app store monopoly verdict
Alphabet’s Google asked a US appeals court on Wednesday to throw out a jury verdict and a judge’s order forcing it to revamp its app store Play. In its first detailed argument to the San...
View ArticleSofas the points of purchase as Americans shop with their phones on Thanksgiving
US holiday shoppers have big plans to use small screens for a head start this year on Thanksgiving Day, and retailers have spent weeks priming them, touting pre-Black Friday online discounts for...
View ArticleEtsy names new leadership team members
Etsy has appointed Kruti Patel Goyal in the newly created role of president and chief growth officer, effective in the first week of January. Goyal is currently CEO of Etsy subsidiary Depop, a...
View ArticleSix trends shaping US retail in 2025: GenAI, marketplaces and more
As 2024 draws to an end, retailers have already begun gearing up for a turbulent year ahead. In its annual report, advisory firm Coresight Research identified six trends, including the advanced...
View ArticleGrubhub fined $140 million for deceiving diners, drivers over fees
Grubhub has been ordered to pay $140 million after committing unlawful practices harming customers, workers, and small businesses. However, based on the company’s incapacity to pay the full amount,...
View ArticleAI-powered chatbots boost online holiday sales
Artificial intelligence-powered chatbots helped consumers purchase and return products during the 2024 holiday season, boosting online sales in the United States by nearly 4 per cent year-over-year,...
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